Why do I need Safe At Home?
What if I fall and can't press the SOS button?
What if I am unable to press the SOS button for any other reason?
Is the service only for seniors?
What is the range of the device?
Our device uses cell phone technology and so its range is the range of your lifestyle! You are covered wherever there is BTL/Smart signal depending which provider you choose.
Is the device water proof or resistant?
Do I need a landline or cell phone?
How long does the battery last?
During what times can you respond to an alert?
Why do you need my personal/medical information?
What if I get lost?
What if my device is lost/stolen/damaged?
What is my long term commitment?
What if I don't need the device any more?
How do I bring this up with my loved one without hurting their feelings?
Don’t suggest that his/her age is becoming a burden on you. Make sure to stress how it will positively impact his/her life. Remind him/her that you are always there even after he/she gets SafeAtHome.
Bring up the topic after something happens. Do you know someone who recently had an accident or emergency? Or has your parent experienced an emergency or a scare recently? Keep your tone comforting and sincere rather than bossy, threatening or overbearing.
Parents might reject an alert device and say a phone works just fine. A phone may be out of reach and involves pressing multiple buttons and navigating screens, but a SafeAtHome device can be worn at all times and works with the push of just one button and has additional safety features that a phone doesn’t.
Bring up the topic when you see an advertisement on TV for any security or alert service.
Bring up the topic during an activity, like when you are out on a walk together, are in the kitchen cooking together, are on a drive to visit family or friends, etc. They key is a comfortable, non-confrontational setting.
You may not be able to help if there is an accident while you are at work, on the road or out of town, but help will always be available with SafeAtHome. Fall detection is a great safety measure. With 24/7 service, Mom and Dad will get immediate assistance.
SafeAtHome is not just for wearer, but for their family. Maybe your parent wants to provide a sense of comfort to his/her children and grandchildren.
Use statistics to show the realities of aging; 1 in every 3 adults age 65 years and over falls each year; falls are the leading cause of injuries in older adults; millions of older adults worldwide go to the emergency room for fall-related injuries each year.
Your parents may hesitate due to misconceptions. They may think it’s difficult to use, bulky or that it is only for help if you have fallen. Those perceptions might make them feel older and more helpless. Stress all the other features.
If your loved one still resists an alert system, it’s time to start bargaining. There’s probably something they’ve been asking you to do for your own good; quit smoking, sell the motorcycle, eat more vegetables, take them on a trip. Now is the time to compromise with a little quid pro quo.
What other services do you offer?
Our staff will ask questions based on your request, keeping the conversation friendly. Conversations often include:
• Inquiries into general well-being
• Reminders to take medication
• Recording of blood pressure, blood sugar, etc readings
• Discussion of recent sporting or community events
Many people now have security cameras, but they are often useful only after an event has occurred; if they have been inactivated, destroyed or stolen they provide no useful information.
#SpotCheckAtHome is off-site monitoring of your surveillance cameras. Any unusual, suspicious or hazardous event will be responded to immediately. You will be alerted if the cameras are inaccessible.
All our services have web accessible reports.